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+51940088258At Etnikas (operating through etnikas.com), we are highly committed to protecting the privacy and security of our clients. This Personal Data Protection Policy explains how we collect, use, process, and protect your personal information in strict compliance with the Peruvian Law No. 29733 (Personal Data Protection Law) and its Supreme Decree No. 003-2013-JUS.
The personal data collected through our website, emails, or in person will be stored in the data banks owned by ETNIKAS CLINIC OF INTEGRATIVE MEDICINE S.R.L. (Commercial Name: Traditional Retreat Center) with RUC 20527749345, located at Cal. los Capulies Mz. D 10 Lote 7 Urb. Larapa, San Jeronimo, Cusco, Peru.
To provide our travel, tourism, and retreat services, we may collect the following personal information:
Identification Data: Full name, Passport number or ID, nationality, date of birth, and gender.
Contact Information: Email address, phone number, and residential address.
Sensitive Data: Dietary requirements, allergies, and relevant medical/psychological conditions (strictly required for your safety during our traditional retreats, treks, and tours).
Financial Data: Payment details required to process bookings (managed securely through encrypted third-party payment gateways).
Your personal data will be processed for the following essential purposes:
To process and confirm your bookings for retreats, tours, and treks.
To evaluate your medical and physical suitability for specific activities or traditional treatments.
To purchase entrance tickets (e.g., Machu Picchu, Inca Trail) on your behalf through the Peruvian Ministry of Culture.
To book third-party services such as trains (PeruRail/IncaRail), buses, hotels, and domestic flights.
To communicate with you regarding your itinerary, preparations, payments, or any changes to your travel plans.
To provide medical or emergency assistance during your stay, if necessary.
Etnikas will not sell, rent, or trade your personal information. However, to fulfill our services, we must share your data with essential third-party providers, including:
Government Entities: The Ministry of Culture and SERNANP for permits and entrance tickets.
Service Providers: Train operators, airlines, hotels, and local transport companies.
Note: These third parties are only provided with the exact information required to fulfill their specific service.
We implement strict technical, organizational, and legal security measures to prevent unauthorized access, alteration, or loss of your data. Your personal information will be kept only for the time necessary to fulfill the purposes for which it was collected, or as required by Peruvian tax, health, and commercial laws.
In accordance with Peruvian Law, you have the right to exercise your ARCO Rights:
Access: You can request information about the personal data we hold about you.
Rectification: You can request the correction of inaccurate or incomplete data.
Cancellation: You can request the deletion of your data when it is no longer needed for its original purpose.
Opposition: You can object to the processing of your data for specific reasons.
To exercise any of these rights, please send a written request to [email protected] (please verify if this is your correct email) with the subject “ARCO Rights Request,” including a copy of your Passport or ID to verify your identity. We will respond within the timeframe established by Peruvian law.
By using our website, submitting booking or medical forms, or communicating with us via email/WhatsApp, you expressly declare that you have read, understood, and accepted this Personal Data Protection Policy, and you grant Etnikas unequivocal consent to process your personal data as described above.
